General

Topics universal to all Connector flavors

How does the licensing work?
To prevent confusion, we'll call the license key (or code) a "key", and a license (or seat or activation) an "activation". You can ...
Tue, 16 Jul, 2019 at 10:01 AM
How to install & uninstall Silicon Connector
Installation Instructions Quit InDesign using InDesign CC > Quit InDesign, don't just close the window. Mac The pkg installer is a standard Mac...
Mon, 30 Jul, 2018 at 1:23 PM
Upgrading to CC 2018
There are some things to consider for Connector users now that CC 2018 has been released. Connector requires an update to be compatible with CC 2018. D...
Mon, 27 Nov, 2017 at 9:37 AM
Activating Silicon Connector
When you have acquired a license key for Silicon Connector, you can activate it either when InDesign starts or using the Activate... menu item. Activating ...
Tue, 26 Mar, 2019 at 4:12 PM
"Unable to activate with the license key provided."
This error will show if either 1) You've entered the license key incorrectly, such as an extra character. Check that you copied/pasted the right thing...
Tue, 17 Jul, 2018 at 9:24 AM
Can I use Silicon Connector without InDesign installed?
Although Silicon Connector's most advanced features benefit only InDesign users, the extension adds a valuable extension to Photoshop and Illustrator ...
Wed, 12 Jul, 2017 at 11:55 AM
Why don't I see Connector in InDesign CC 2017 after upgrading from CC 2015?
The installer for Silicon Connector will need to be run again so it can put the plug-in into the correct location for your new version of InDesign. You can ...
Fri, 6 Jan, 2017 at 1:11 PM
How to enable logging
If you've found an issue, one of the things that will help us diagnose the problem is to provide us with a log file. These screenshots are from the Lib...
Mon, 24 Apr, 2017 at 1:41 PM
Dragging images from Chrome, Firefox & Safari
If you're using Silicon Connector and want to drag images on the internet from your browser to your InDesign document, there are a couple of things to ...
Tue, 25 Apr, 2017 at 3:14 PM
How to clear InDesign preferences
There are cases where you need to clear InDesign preferences so InDesign will recognize changes to extensions. To do this, you will hold down ctrl+alt+c...
Tue, 18 Jul, 2017 at 9:59 AM